Forgot your password

Forgot your password

Follow these steps to reset your password

1   Your email address

Please enter the eMail address with which you registered

2   Check your eMail

  • Upon submitting your request, you'll receive an eMail with your new password.
  • Follow the instructions to log in.

Need help? Contact our Customer Service

By Telephone

Contact our advisors at:

(Free Call)

Our teams are available to answer all your questions
from Monday to Friday from 09h00 to 12h00 and from 14h00 to 18h00.

By eMail

Email us at:

Please specify your request in a detailed manner.
Our advisors will answer all your questions.

Exclusives & Benefits

Your exclusive shopping portal!

As a member, enjoy a unique shopping experience on the internet.

With 20% of Shopping Premium on all your purchases, Loyalty Bonuses and refund of your delivery costs, you get the best online shopping service.

GDPR Payments Payments Payments Payments Payments

Customer Service